![]() ![]() Rules and restrictions apply to what product will be refundable. ![]() If you live in Alaska, Hawaii, or Alaska, please inquire about a product before ordering.Īnswer: We currently don't ship outside of the U.S., but are working on it.Īnswer: If you're not satisfied with an item that you purchased, you can initiate a return within 30 days after deliver for a refund as long as the item is in its original condition and packaging. Select products are available for shipping in AL,HI,and PR upon request. If ordering in bulk, or items are overweight/ oversized/ or require freight shipping, additional shipping fees may apply and will be noted at checkout.įree shipping on orders over $49* apply to the lower 48 states except Alaska, Hawaii and Puerto Rico. Restrictions Apply.įree shipping applies to only orders that are shipped domestically within the lower 47 states of the United States and weigh less than 25 pounds. We are happy to offer free shipping on orders over $49*. We will be happy to accommodate your request! If you have a preference to which provider you would like us to use, please mention it at checkout in the "note to seller" section. The most common shipping providers we use are UPS, FEDEX,USPS. Question: Which shipping services do you use?Īnswer: We partner with all major shipping providers to get your products to you as safely and as fast as possible. Question: What types of payment do you accept?Īnswer: We accept the following payment methods: Visa, MasterCard, Discover, American Express, Diners Club, JCB International Card, and in addition Paypal, Google Pay, iPay, Amazon Pay, Venmo. In-stock goods are usually shipped within 1-3 business days after we get the order request. In the event that you are requesting more than one item, please utilize our "add to cart" and "order quantity" feature. Make sure you follow after the guidelines on the order page. Due to the current Pandemic, customer support wait times, order processing and deliveries may be longer than usual. We are working around the clock to ensure availability on all of our products. FedEx ,UPS and USPS may also have some delays during this crisis and the holidays.Īnswer: After you've discovered an item you'd like to purchase, click on the order button on the product website's page. Question: Are processing and shipping times affected during the COVID19 Pandemic?Īnswer: Yes. Thank you for your support, patience and understanding during these challenging times. Please note that messages and our phone support are not checked and monitored on the weekends or holidays. We make every attempt to respond to messages within 48-72 business hours. We will do our best to prioritize express orders, please request in advance or by emailing our team at for up-to-date order information. Please be patient with us and kindly expect a delay in customer service response time and order processing. This Warranty does not apply to damage caused by misuse or neglect in the field, or failure to follow installation instructions.**To our wonderful and valuable pet parents and customers:ĭue to the holidays, having limited staffing, we currently have very limited live customer service hours. Purchaser must deliver any part or parts to: Miller Manufacturing Company, 1450 West 13th Street, Glencoe, MN 55336 for examination. Miller’s obligations under this Warranty shall be limited to the repair or exchange of any part or parts which may thus prove defective under normal use and service within 30 days from the date of shipment by Miller to the original purchase, and which Miller’s examination shall disclose to its satisfaction to be thus defective. Miller Manufacturing Company products are warranted to the original purchaser to be free from defects in material and workmanship under normal use and service.
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